Client feedback
Less complexity. More clarity.
Straight from the merchants we work with, some of them for years.
Why they stay
Results
It has to be measurable.
Conversion, revenue, retention. Every recommendation comes with a reason and a way to track it.
Listening
The business first.
Your margins, your constraints, your product’s complexity. We start there, not from a template.
Expertise
The system, not the tool.
Shopify, Klaviyo and the rest, connected so commerce runs as one operation.
Collaboration
A team, not a ticket.
Clear answers, a clear plan, and someone who stays until it’s done.
On average, our clients get
- +44%Average sales growth
- +33%Average conversion-rate growth
- +18%Average AOV growth
Hatley
“Maze’s expertise with Klaviyo, combined with their ability to manage a complex bilingual reality, was a deciding factor in our decision. We needed a partner capable of structuring this large-scale migration strategy without compromising on quality or performance. This project allows us to build a stronger foundation while better leveraging our data.”
Bonne Maman (St-Hubert)“The Maze team truly understood the essence of our brand. Their localization work allowed us to offer a bilingual experience that remains true to the gentle and familiar feel associated with Bonne Maman. It's exactly what we needed for the Canadian market.”
Flordeco“Renewing our partnership with Maze allows us to continue structuring our digital growth with a clear and measurable approach. This strategic support helps us prioritize the right actions and develop our platform consistently.”
Les 3 Maîtres Gourmands“When we moved to Shopify with Maze, we weren’t just changing platforms. Our online store now drives about 90% of our revenue, and our delivery model isn’t simple, Maze understood that from day one and built a setup that handles both without confusing our customers. They sat down with us and helped shape a new way of selling, from ready-to-eat meals to catering, and built the systems to make it run. Maze was a true strategic partner from day one, and they still are.”
Dans le sac“The Maze team was incredibly attentive during our Shopify website redesign. They supported us throughout and suggested different strategies to find what best fit our needs (and our budget). They're also very responsive and quick to answer questions or handle small change requests. We're very happy with the work!”
Vol Privé“Maze is an amazing agency. The brief was clear, the execution was fast, and they went way beyond what I expected. Katherine and her team are always one step ahead and know exactly what’s needed. I’m already looking forward to the next project.”
Bego“We loved working with Maze. During our audit, they came up with so many creative and practical ideas that we applied to improve our site. Since then, we've been getting tons of compliments!”
Little Yogi Company“Maze is proactive, flexible, and really understands each client’s unique needs. They always deliver work that’s stylish, creative, and efficient. The human touch they bring to every project makes all the difference.”
Passion Herbale“Huge thanks to the Maze team! They helped me get clear on the marketing side of my business and put better systems in place. Special shoutout to Katherine — she’s sharp, kind, and really gets it. She understood my needs from day one and brought great energy to the whole process.”
Gigi Organic“I highly recommend Maze. It’s tough to know who to trust with a project like this, but working with Katherine and Simon was such a great find. They understood my goals, offered smart solutions with Shopify, and were responsive and easy to work with from start to finish.”
Stay Sharp“Working with Maze was a great experience. They took the time to answer all our questions during the site migration and made sure all our needs were covered — and more. I’d definitely recommend them!”
Arbrasha“Big shoutout to the team at Studio Maze Design for the incredible job on our new website! Their creative, intuitive design really captured our brand and gave our customers a great online experience. Every detail — from the visuals to the user experience — was thoughtfully handled. They kept us involved, answered our questions, and delivered a smooth, professional process. We’d recommend Studio Maze Design to any business looking for a top-tier web design team. Thank you for your talent, care, and dedication. We’re proud of our new website — it’s the perfect showcase for our cat products.”
Senneco (GIVESCO)“Working with Maze was a great experience — super professional team, strong attention to detail, and lots of expertise.”
Projet Acier“The Maze team really listened to what we needed. We did a full redesign and they made sure it looked great and worked well too. Big thanks to everyone involved!”
Les Minettes“Maze is the definition of fast, professional, and reliable. They’re proactive and responsive — couldn’t ask for a better agency. Highly recommended!”
EasyBooth“Such a great experience! I reached out to Maze for a Shopify site review and restructure. They gave me loads of useful advice and even delivered more than what was in the original agreement. They really care about their clients. Highly recommend!”
Looky“We’ve been working with Maze for a while and are constantly impressed. They’re super responsive and often solve problems before we even raise them. They don’t just do the job — they bring ideas that truly help grow our business. Plus, they’re just a pleasure to work with.”
Alyria Skincare“The Maze team combines deep expertise with real listening. That balance of creativity and performance is rare. They helped us refresh parts of our Shopify and Klaviyo setup and nailed it. Everything lived up to expectations.”
Les Fleurs du Marché“Working with the Maze team was a smooth, professional, and genuinely inspiring experience. Their human approach, structured process, and clear focus on impact gave us confidence right away. From our very first meetings, I felt they were truly listening to our specific needs, both in terms of brand image and the online customer experience. The highlight of our collaboration was, without a doubt, the UX/UI audit presentation. The work was delivered with impressive quality, clarity, and depth. The Maze team’s expertise went far beyond my expectations. Their UX/UI audit brought to light concrete issues we would not have been able to identify on our own, and their recommendations have helped us build a platform that is much more aligned with our vision. Thanks to their practical and thoughtful recommendations, we now have a platform that is more cohesive, more engaging, and better aligned with where we want to go. Thank you to the entire team for your rigor, your care, and your commitment to helping Les Fleurs du Marché shine.”
Soha“We hired Maze to audit and rebuild our Klaviyo flows, and we’re thrilled with the results. Their professionalism really stood out — more than we’ve seen even from bigger agencies. They’re focused, honest about what they do best, and the quality shows. Everything was delivered on time, and they walked us through every step. A trustworthy, expert team. Can’t recommend them enough. Thanks Katherine!”
C'est Belge“We chose Maze to build our new website and couldn’t be happier. The team was responsive, professional, and really tuned into our needs. Even with specific requests and mid-project changes, they handled everything with flexibility and care. They absolutely delivered.”
Uniforme Expert“I love working with the Maze team. They are super professional, attentive, and extremely efficient. Their incredibly clear support really makes the difference. I recommend these champions without hesitation!”
Speclite“A young, dynamic team. A great mix of Cartesian technical skill and creativity!”
Coeur en service“We loved Maze's human and collaborative style! The team really got involved with us to create an identity that truly reflects our association's mission. The workshops were super relevant and helped us ask the right questions. We felt that they really listened to us and were very supportive throughout the process.”
Cocooning Love“We wanted to collaborate with a team that could understand our core values and challenges, while also providing a solid external perspective. Maze inspired confidence in us thanks to their clear approach, their expertise in e-commerce, and their understanding of our reality.”
Boutique M+S“What I loved most about working with Maze was their commitment to understanding my business before proposing anything. I had a bad experience with a previous migration project, so that reassurance mattered a lot to me. I especially appreciated Katherine's approach: she's highly organized, a great listener, asks the right questions, and synthesizes information with real clarity. I felt like we spoke the same language, even though I'm not familiar with the jargon. I quickly felt like we were a team and that she genuinely wanted to help move my business forward. That's what struck me the most.”
Laboratoire Dr Renaud“Great expertise while listening to customer needs. This is key. A great balance between creativity and performance. They helped us upgrade certain aspects of our Shopify and Klaviyo sites. In short, my experience with Maze's agile team lived up to our expectations.”
Petit Coulou“Thanks to Katherine and the Maze team, Petit Coulou was able to establish a real presence on the web and structure its online growth. Their support over the years has had a concrete impact on our positioning and our results. In addition, it's always a pleasure to work with them.”
Meyeur“Maze is a high-caliber partner with sharp expertise and a completely seamless process that makes me regret not having known them sooner!”
Café Pista“On a construit quelque chose de solide au Québec. Maintenant, on veut s’assurer de faire les bons choix pour la suite. Ce partenariat avec Maze nous permet de prendre un pas de recul et de structurer notre expansion de façon réfléchie!”
JaCoffee“Our coffee comes from farmers we know by name, in places most people will never visit. We wanted our customers to feel that connection the moment they land on our site. Maze built an online experience that feels as premium and intentional as the coffee itself, where every bag tells the story of the people who grew it. It’s not a store you scroll through. It’s a place you step into.”
Let’s untangle it together.
Share what’s slowing you down. We’ll come back with an honest read on what matters most and how we’d tackle it.
We aim to reply within 2 business days. No commitment.